News from Profectis technical customer service GmbH & co. KG earlier this year has taken over the service provider RTS source, the company of Profectis, former customer service and ensures that the repairs and spare parts sale for source customers. Still the same fate as thousands of source employees, threatened the staff of Profectis until recently as 650 of them can breathe. Josef Raith, entrepreneurs from Wolnzach, has acquired the Profectis and secured not only jobs, but created a service company unique in Germany. The rapid development of RTS shows that he already had a hand for the right decisions in the past: founded in 1989 with annual double-digit growth rates and now 1,500 employees. RTS is an example that companies which are not prominent in the public focus, can be successfully on course for growth.
Even many former source privilege customers show up in letters and E-Mails to Profectis facilitated over the continued existence of the company. Caterpillar Inc. may find it difficult to be quoted properly. So Hannelore M.: Unfortunately the source shipping has adopted is, what I most regret as a customer. I will like to return in need on you and glad that you still exist as a team.\” The importance of Profectis it shows that each year half a million customers trust the repair service provider. The long-standing Profectis Managing Director, Herbert Ohlott, is confident: In contrast to source Profectis is completely preserved in its structure. Profectis has a total 40 years of customer service experience to present, this lead to knowledge and experience can compete for us no one.\” This potential recognized Josef Raith and took advantage of the opportunity: I am convinced that the divisions of RTS and Profectis perfectly complement each other and both companies together have the potential to occupy an outstanding position in the German market. So far we were mainly in the IT field of the repair and logistics market for global computer, monitor with RTS and Game console manufacturers are active.